Last updated: October 2025
Business Name: Knights Vacuum Excavations
Website: www.knightsvacuumexcavations.com.au
1. Introduction
At Knights Vacuum Excavations, we value your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, store, and protect any personal information you provide when visiting our website or engaging with our services.
By using this website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, phone number, email address, and any details you provide through our contact forms.
- Business Information: if you contact us for commercial services.
- Website Usage Data: including your IP address, browser type, pages visited, and time spent on the site (collected via analytics tools like Google Analytics).
We only collect information that is necessary to provide our services effectively.
3. How We Use Your Information
Your personal information is used solely for legitimate business purposes, including:
- Responding to your enquiries or service requests.
- Providing quotes, updates, or project information.
- Improving our website’s functionality and customer experience.
- Complying with legal obligations.
We do not sell, rent, or share your information with third parties for marketing purposes.
4. Data Storage & Security
We take reasonable precautions to protect your personal data from unauthorized access, loss, misuse, or alteration.
All data is securely stored using reputable hosting providers and protected by firewalls and SSL encryption.
However, please note that no online transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies & Website Tracking
Our website may use cookies to enhance user experience and collect non-identifiable information such as browsing patterns and device type.
Cookies help us understand how visitors use our site so we can improve functionality and performance.
You can disable cookies in your browser settings if you prefer.
6. Third-Party Services
We may use trusted third-party services to operate our website and marketing tools, such as:
- Google Analytics (for website traffic analysis)
- Google Business Profile
- Social Media Platforms (e.g., Facebook, Instagram)
These services may collect information under their own privacy policies, which we encourage you to review.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate information.
- Request deletion of your data, where legally permissible.
- Withdraw consent for data collection (e.g., opting out of cookies or marketing communications).
To exercise these rights, please contact us at info@knightsvacuumexcavations.com.au.
8. Links to Other Websites
Our website may contain links to external sites, such as social media profiles or partner services.
Please note that we are not responsible for the privacy practices or content of these third-party websites.
We recommend reviewing their privacy policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the new effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- Knights Vacuum Excavations
- 📍 Brisbane, QLD
- 📞 0439 636 667
- ✉️ info@knightsvacuumexcavations.com.au
- 🌐 Google Business Profile
11. Consent
By using our website and providing your personal information, you consent to the collection and use of data as outlined in this Privacy Policy.